> ## Documentation Index
> Fetch the complete documentation index at: https://taghistory.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from the Tag History team

## Email Support

[**support@simplicityapps.com.au**](mailto:support@simplicityapps.com.au)

We aim to respond to all enquiries within **24 hours** on business days.

**Business hours:** Monday–Friday, 9am–5pm AEDT

## Before You Contact Us

To help us resolve your issue as quickly as possible, please include:

## Quick Resources

<CardGroup cols={2}>
  <Card title="FAQ" icon="circle-question" href="/support/faq">
    Answers to common questions
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/support/troubleshooting">
    Step-by-step solutions to known issues
  </Card>

  <Card title="How It Works" icon="book" href="/how-it-works">
    Understand what gets tracked and how
  </Card>

  <Card title="Feature Overview" icon="list-check" href="/features/overview">
    Full list of features by plan
  </Card>
</CardGroup>

## Feature Requests & Feedback

We'd love to hear how we can improve Tag History. Send feature requests or feedback to [support@simplicityapps.com.au](mailto:support@simplicityapps.com.au) with "Feature Request" in the subject line.