Comments are a Premium feature. Upgrade to Premium →
What Are Comments?
When adding or removing a tag through the Tag History extension, you can leave an optional comment explaining the reason for the change. The comment is saved alongside the history entry and visible to anyone viewing the tag timeline.Why Use Comments?
Tags often drive important workflows — fulfillment, segmentation, automation, discounts. A comment answers the question: why did this tag get added or removed? Examples:fraud-reviewadded → “Flagged by payment provider, pending manual review”wholesaleadded → “Approved wholesale account — confirmed by sales team”vipremoved → “Subscription lapsed, moved to standard tier”exclude-from-emailadded → “Customer opted out via phone call with support”
How to Add a Comment
Comments are added at the same time as a tag change — there’s a comment field available whenever you add or remove a tag through the extension. When adding a tag:1
Type the tag name
Enter the tag in the input field in the Tag History block
2
Add a comment
Type a note in the optional comment field below the tag input
3
Click Add
The tag is saved with your comment attached to the history entry
1
Click the tag you want to remove
In the current tags list, click on the tag badge
2
Add a comment in the confirmation dialog
The removal confirmation dialog includes an optional comment field
3
Click Remove
The tag is removed and your comment is saved with the history entry
Where Comments Appear
Comments are shown inline in the tag history timeline, directly beneath the change entry they belong to. Anyone with access to the entity in Shopify Admin can read them.Comments can only be added at the time of a tag change. You can’t add or edit a comment on an existing history entry after the fact.